FAQs

 

WHAT IS A WHEAT BAG AND HOW DO I USE IT?

The Wheat Bag is a therapeutic heat pack that provides natural pain relief and relaxing warmth, much like a versatile and dexterous hot water bottle. It will easily adjust to the contours of your body and can be used hot or cold to relieve muscle tension, reduce stiffness in joints, soothe cramps and alleviate pain.

 

WHAT IS AN EYE PILLOW AND HOW DO I USE IT?

The Eye Pillow is a small version of the therapeutic wheat bag that can be used during yoga, meditation, sleep or to relieve headaches, reduce eye puffiness and soothe dry eyes. The eye pillow is designed to block out unwanted light, help deepen your relaxation and aid sleep. The gentle pressure on your eyes from the eye pillow will send a neurological signal to your brain that initiates full body relaxation.

 

HOW DOES IT WORK?

The wheat grain naturally contains moisture that retains both heat and cool with impressive insulation properties. The wheat grain can absorb and evenly distribute both heat and cold giving you effective pain relief and comfort.

Both the Wheat Bag and Eye Pillow can be used at room temperature, heated in the oven or microwave, and cooled freezer. All our products are reusable, washable and made to last.

 

HOW LONG DOES THE WHEAT BAG RETAIN HEAT OR COLD?

The Wheat Bag will retain heat for up to 40 minutes. The Eye pillow will retain heat for up to 20 minutes.

 

HOW LONG DOES THE WHEAT BAG RETAIN COLD?

The Wheat Bag will stay chilled for up to 30 minutes. The Eye pillow will stay chilled for up to 15 minutes.

 

CAN I WASH MY WHEAT BAG?

All wheat bag and eye pillow covers are detachable and can be washed in the machine or by hand. Use a mild detergent, wash at 30°c on a gentle setting. Avoid tumble drying, hot iron on non-printed area when dry.

The inner bag cannot be washed as too much water will damage the wheat grain, spot clean only.

Do not wash the inner bag with wheat grain inside.

 

IS THE WHEAT BAG SCENTED?

No. All Wheat Packs come unscented and are suitable for sensitive skin.

You can easily add your own scent using essential oils or a hydrosol mist. To scent your wheat pack for the use of aromatherapy, add a few drops of essential oil to the inner bag after heating.

 

CAN I HEAT MY WHEAT BAG IN THE OVEN?

Yes. Use a conventional electric oven only, do not use gas cooker or grill setting.

The inner bag is made from an unbleached, untreated cotton and is perfectly safe to use in the oven when when following heating instructions. (link)

 

HOW LONG SHOULD I HEAT MY WHEAT BAG FOR?

The wheat bag and eye pillow have different heating times as they differ in size, please refer to our heating guidelines on our Care and Safety page.

 

WHERE CAN I FIND INSTRUCTIONS FOR USE?

All products have clear instructions for use on both the product packaging and the fabric tag attached to the removable cover. You can also find instructions on our Care and Safety page.

 

ARE WHEAT BAGS SAFE TO USE WHEN PREGNANT?

Yes. The wheat bag is safe to use during pregnancy, it works as an effective and drug free pain relief during pregnancy, during contractions and labour. The heat is isolated to the specific area of use and does not increase the overall body temperature. Post birth the wheat bag can assist in breast feeding as well as warm the cot or pram before putting the baby down. Do not apply heat directly onto the belly area and always consult your doctor is you are unsure.


ARE WHEAT BAGS SAFE TO USE FOR CELIACS?

Yes. As gluten is not ingested when using the wheat bag it's perfectly safe for a person with wheat intolerance or Coeliac disease to use the wheat bag.

 

WHY DO I NEED TO REHYDRATE THE WHEAT BAG?

Wheat grain has a natural moisture content but continual heating will eventually dry this moisture out and the wheat will begin to cook and eventually burn. To prevent this it is important to keep your wheat bag or eye pillow hydrated by occasionally placing a heat proof container of water alongside the bag. Alternatively sprinkle with water before heating. 

 

THE INSIDE FABRIC LOOKS A BIT STAINED, WHY?

The inner bag reacts with moisture from the wheat inside as it would with any fabric used. As it's made from unbleached cotton the slight discolouration is more visible than on a darker shade. We have chosen not to go with a darker or dyed fabric as it's would not be as environmentally friendly. 

 

IS IT SAFE TO USE?

The wheat bag and eye pillow are both CE marked and assessed to meet EU health and safety requirements. They contain only natural materials which are safe to heat as per our instructions. We have taken every precaution to make our product as safe to use as possible, by providing safety instructions both on the box and on the item itself. As long as these guidelines are maintained there is no cause for concern.

 

CAN IT BURN?

If the wheat pack is not rehydrated as per instructions above it will dry out over time and start to emit a cooked/burnt smell. The most common reason for a wheat bag to burn is either by overheating after the wheat dries out, or the microwave turntable is prevented from rotating correctly. When the turntable cannot move the radiation heat energy will be concentrated on a single area which can cause a burn on the fabric. Always make sure the turnable can rotate freely by giving it a spin before heating your wheat bag. If your wheat bag smells burned it should not be used. Place on a non-combustible surface such as a sink or kitchen bench, and let the Wheat Bag completely cool down before discarding.

 

HOW DO I STORE MY WHEAT BAG?

When used regularly the Wheat Bag or Eye Pillow can be stored in room temperature where you please. When not in use you can permanently store your Wheat Bag or Eye Pillow in a clean airtight container in the freezer.

 

WHAT IS THE LIFESPAN OF THE WHEAT BAG?

Your wheat bag will last for several years if used and stored according our recommendations.

 

WHERE ARE YOUR PRODUCTS MADE?

Our products are made by a team of skilled craftspeople in the Cotswolds, England - using local untreated wheat. All items are hand finished by us from our studio in London.

Read about our short and transparent supply chain on our Journal (link)

 

CAN I RETURN OR EXCHANGE MY PURCHASE?

Yes. Purchases can be returned to us in original condition within 14 days of receipt. The buyer is responsible for cost of return shipping. If you wish to return your item, please notify us via email - info@blastahenriet.com with your full name, reason for return and state clearly whether you would like a refund or exchange and we will get back to you within 1 working day.

 

I WANT TO SEND MY ORDER AS A GIFT, CAN YOU WRAP IT?

Yes. Once the item is added to the basket you will see a square in the cart section called Order Notes, before reaching Checkout. Here you can enter instructions for gift wrapping and leave a gift note that we will handwrite onto a  nice card for the recipient.

Our gift wrapping is free of charge and we use a recycled straw paper to wrap, finished with a nice sticker and card.